Job Description
Join our award-winning medical team as a Medical Receptionist at Coastal Health Partners! We're seeking a compassionate professional to be the first point of contact for patients in our state-of-the-art Virginia Beach facility. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your skills truly make a difference in patient care.
Responsibilities
- Manage patient check-in/out processes efficiently using EMR systems
- Answer multi-line phone calls and schedule appointments with precision
- Verify insurance eligibility and collect co-payments accurately
- Maintain organized patient records and confidential files
- Coordinate with clinical teams to ensure smooth patient flow
- Handle billing inquiries and process insurance claims
- Assist with administrative tasks including filing and data entry
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- 1+ years of medical office or customer service experience
- Proficiency in EMR systems (Epic/Meditech a plus)
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic knowledge of medical terminology and insurance protocols
- Ability to multitask in a fast-paced environment
- Must pass background check and drug screening