Job Description
Join Our Award-Winning Healthcare Team in Virginia Beach!
Coastal Medical Group is urgently seeking a compassionate and detail-oriented Medical Receptionist to become the welcoming face of our practice. As the first point of contact for patients, you'll deliver exceptional service while supporting our medical professionals in a fast-paced environment.
Why Join Us?
• Competitive compensation with benefits package
• Modern facility with cutting-edge technology
• Supportive team culture focused on patient care
• Opportunities for career advancement
Responsibilities
- Manage patient registration, check-in/check-out processes, and appointment scheduling
- Handle multi-line phone system with professionalism and efficiency
- Process insurance verifications and maintain accurate medical records
- Collect co-pays and manage billing inquiries
- Coordinate with clinical staff to ensure seamless patient flow
- Maintain HIPAA compliance and patient confidentiality
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 1 year experience in healthcare administration
- Proficiency with EMR systems (Epic/Medical Manager) and MS Office
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations