Job Description
Join our dynamic healthcare team as a Remote-Friendly Medical Receptionist at Sierra Health Partners! We're seeking a compassionate professional to provide exceptional patient experiences while supporting our Reno-based clinic operations. This hybrid role combines remote administrative duties with in-person patient interactions, offering the perfect work-life balance. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a meaningful impact in our community.
Responsibilities
- Manage patient scheduling via HIPAA-compliant systems with 95% accuracy
- Handle telehealth appointments and virtual check-ins for remote patients
- Verify insurance coverage and maintain updated patient records in EMR systems
- Coordinate with medical staff to ensure seamless patient flow and appointment efficiency
- Process billing inquiries and assist with payment collection protocols
- Deliver warm, professional phone and in-person patient interactions
- Manage inventory of medical supplies and front office equipment
Qualifications
- Minimum 2 years medical reception or healthcare administrative experience
- Proficiency with EMR/EHR systems (e.g., Epic, Cerner) and scheduling software
- Strong knowledge of medical terminology and insurance verification processes
- Exceptional communication skills with ability to multitask in fast-paced environments
- Remote work capability with reliable high-speed internet and private workspace
- Basic understanding of HIPAA compliance and confidentiality protocols
- High school diploma or equivalent; certification in medical administration preferred