Job Description
Join Oakland Health Partners as a Medical Receptionist and enjoy the convenience of weekly pay while making a meaningful impact in patient care. We're seeking a compassionate professional to be the first point of contact in our busy Oakland clinic. This role offers competitive compensation, comprehensive benefits, and a supportive team environment dedicated to excellence in healthcare administration.
As a key member of our administrative team, you'll ensure smooth clinic operations through exceptional patient communication, appointment coordination, and medical record management. Our commitment to employee well-being includes flexible scheduling, health insurance, and professional development opportunities.
Responsibilities
- Manage patient check-in/check-out processes efficiently using EMR systems
- Schedule and confirm appointments while optimizing provider calendars
- Verify insurance coverage and collect co-pays accurately
- Maintain organized medical records in compliance with HIPAA regulations
- Coordinate with healthcare teams to support patient care continuity
- Handle patient inquiries regarding billing, procedures, and referrals
- Prepare and distribute daily correspondence and reports
Qualifications
- Minimum 2 years of medical reception or front desk experience
- Proficiency in EMR/EHR systems (Epic or NextGen preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and conflict resolution skills
- Ability to multitask in a fast-paced clinical environment
- High school diploma or equivalent; medical office certification a plus
- Valid California driver's license and reliable transportation