Job Description
Join Oakland Health Alliance as a Medical Receptionist and enjoy the stability of weekly pay while making a meaningful impact in patient care. We're seeking a compassionate professional to be the first point of contact for our diverse patient population in a fast-paced medical environment. Our commitment to timely compensation means you'll receive your paycheck every week, ensuring financial peace of mind. This role offers growth opportunities within our renowned healthcare network and comprehensive benefits including health insurance, retirement plans, and continuing education support.
Responsibilities
- Manage patient intake, scheduling, and registration with precision using Epic EHR systems
- Handle insurance verification, billing inquiries, and medical records management
- Coordinate with clinical staff to ensure seamless patient flow and appointment efficiency
- Maintain HIPAA compliance protocols for all patient communications and documentation
- Resolve patient concerns with empathy while maintaining professional boundaries
- Process payments and manage daily financial reconciliation tasks
- Assist with administrative duties including supply inventory and equipment maintenance
Qualifications
- Minimum 2 years medical front desk/reception experience in a clinical setting
- Proficiency in Electronic Health Records (EHR) systems, specifically Epic
- Strong knowledge of medical terminology, insurance processes, and billing codes
- Exceptional multitasking abilities with attention to detail in high-pressure situations
- Valid California driver's license and reliable transportation
- CPR/BLS certification (or willingness to obtain within 30 days)
- Experience working with diverse patient populations preferred
- High school diploma or equivalent; associate degree in healthcare administration a plus