Job Description
Are you an experienced professional looking for a rewarding career in healthcare? Heartland Health Systems is seeking a detail-oriented and friendly Medical Receptionist to join our growing team in Wichita, KS.
We pride ourselves on providing high-quality patient care and offer a competitive compensation package for the right candidate. If you have a passion for service and possess excellent organizational skills, we want to meet you.
Why Join Us?
- High Paying Salary: Competitive compensation based on experience.
- Benefits Package: Comprehensive medical, dental, and vision insurance.
- Growth Opportunities: Clear pathways for career advancement within our organization.
- Modern Environment: Work in a state-of-the-art facility with a supportive team.
Responsibilities
- Patient Intake: Greet patients warmly upon arrival, verify personal information, and update records in the Electronic Health Record (EHR) system accurately.
- Scheduling: Manage appointment calendars for multiple providers, send confirmations, and reschedule appointments as necessary.
- Communication: Answer incoming calls professionally, route messages to the appropriate staff, and handle patient inquiries regarding wait times and insurance.
- Insurance Verification: Assist patients with insurance questions and verify coverage prior to appointments to minimize billing issues.
- Administrative Support: Handle front desk operations including filing, data entry, and maintaining a clean and organized reception area.
- Payment Processing: Collect copays and process payments accurately using the point-of-sale system.
Qualifications
- Experience: Minimum of 1-2 years of experience in a medical front-desk or administrative role.
- Education: High school diploma or GED required; Medical Receptionist certification is a plus.
- Skills: Proficiency in medical terminology and basic computer skills (Microsoft Office Suite and EHR software).
- Interpersonal: Exceptional customer service skills with the ability to remain calm and professional under pressure.
- Compliance: Knowledge of HIPAA regulations and patient confidentiality standards.
- Organization: Strong multitasking abilities and attention to detail.