Job Description
Join our award-winning medical practice as a Medical Receptionist and earn a $2,500 sign-on bonus! We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our clinical team. This hybrid role offers competitive compensation, comprehensive benefits, and growth opportunities within one of Boston's leading healthcare networks.
Our ideal candidate thrives in fast-paced environments and possesses exceptional organizational skills. You'll be the first point of contact for patients, ensuring smooth operations while maintaining HIPAA compliance. We provide extensive training and a supportive culture focused on patient-centered care.
Responsibilities
- Manage patient intake, scheduling, and registration using Epic EHR systems
- Verify insurance coverage and coordinate benefits for all patients
- Handle multi-line phone systems and triage urgent calls appropriately
- Prepare and maintain accurate medical records and documentation
- Assist with patient check-in/out procedures and collect payments
- Coordinate with clinical staff to ensure seamless patient flow
- Manage inventory of office supplies and medical forms
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years of experience in medical reception or front desk role
- Proficiency with EHR systems (Epic, NextGen, or similar)
- Strong knowledge of HIPAA compliance and medical terminology
- Exceptional communication and multitasking abilities
- Experience with insurance verification and billing processes
- Ability to work in high-pressure environments with empathy
- Valid CPR certification (or willingness to obtain)