Job Description
Join our award-winning healthcare team as a Medical Receptionist with comprehensive paid training! At Riverside Health Group, we invest in our people through our nationally recognized onboarding program that transforms motivated individuals into healthcare professionals. No prior medical experience required – we provide all necessary training in medical terminology, HIPAA compliance, electronic health records (EHR), and patient communication protocols. Enjoy a supportive work environment with career advancement opportunities into medical assisting, billing, or nursing roles.
Our modern facility serves 5,000+ patients monthly with cutting-edge technology and a patient-first culture. Full benefits package includes health insurance, 401k matching, paid time off, and continuing education stipends. Perfect for career changers or recent graduates looking to enter the booming healthcare industry.
Responsibilities
- Manage patient intake, scheduling, and registration using Epic EHR system
- Verify insurance eligibility and handle billing inquiries
- Coordinate patient flow and maintain exam room efficiency
- Administer HIPAA-compliant patient communication via phone/patient portal
- Assist with medical records management and document scanning
- Support clinical staff with patient preparation and basic triage
- Process prescription refill requests and lab results coordination
- Maintain clean reception area and manage office supplies inventory
Qualifications
- High school diploma or equivalent required
- Strong customer service orientation with empathy and patience
- Proficiency in Microsoft Office Suite and willingness to learn EHR systems
- Excellent communication skills (verbal/written) and multi-tasking ability
- Reliable transportation and punctuality for 8am-5pm shifts
- Basic medical terminology knowledge preferred (training provided)
- Ability to pass background check and drug screening
- Commitment to complete 4-week paid training program