Job Description
Join our award-winning healthcare team as a Medical Receptionist with comprehensive paid training! We're seeking compassionate professionals to be the first point of contact for patients at our state-of-the-art Boston facility. No prior medical experience required – we provide full paid training to ensure your success in this rewarding healthcare role. Enjoy competitive benefits, career growth opportunities, and the chance to make a real difference in patients' lives while working in a supportive, modern environment.
Our 4-week paid training program covers HIPAA compliance, medical terminology, electronic health records (EHR), scheduling systems, and patient communication protocols. After training, you'll become an integral part of our healthcare delivery team, working alongside top medical professionals in Boston's thriving healthcare sector.
Responsibilities
- Greet patients warmly, check them in/out, and manage appointment scheduling
- Verify insurance information and collect co-pays accurately
- Maintain patient confidentiality and ensure HIPAA compliance
- Answer multi-line phone system and triage calls appropriately
- Manage electronic health records (EHR) and maintain organized filing systems
- Coordinate with medical staff regarding patient flow and urgent matters
- Process billing forms and assist with basic administrative tasks
- Assist patients with forms, insurance questions, and general inquiries
Qualifications
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficiency with basic computer systems and willingness to learn EHR software
- Professional demeanor and customer service mindset
- Ability to multitask in a fast-paced environment
- Reliable transportation to our downtown Boston location
- No prior medical experience necessary – training provided!