Job Description
Join our award-winning healthcare team in Lubbock as a Medical Receptionist and enjoy an exclusive $2,500 sign-on bonus! We're seeking a compassionate professional to deliver exceptional patient experiences while managing front desk operations. At MediCare Solutions Group, we invest in our people through competitive compensation, comprehensive benefits, and growth opportunities in a modern, patient-centered environment.
Responsibilities
- Manage patient check-in/check-out processes efficiently while maintaining HIPAA compliance
- Schedule appointments and coordinate provider calendars using EHR systems
- Verify insurance eligibility and collect co-payments accurately
- Handle patient inquiries via phone, email, and in-person with exceptional service
- Maintain organized medical records and filing systems
- Collaborate with clinical staff to ensure seamless patient flow
- Process billing forms and assist with insurance documentation
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of medical reception or front desk experience
- Proficiency with EHR systems (e.g., Epic, Cerner) and MS Office
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- Customer-focused mindset with problem-solving skills
- Ability to work in a fast-paced environment with attention to detail