Job Description
Join our award-winning healthcare team in Madison, WI as a Medical Receptionist and receive an exclusive $2,500 sign-on bonus! We're seeking a compassionate professional to be the first point of contact for our patients, delivering exceptional service while supporting clinical operations. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in one of Madison's top-rated medical facilities.
Why Join Us?
• Industry-leading compensation + sign-on bonus
• Health/dental/vision insurance
• Generous PTO and retirement plans
• Ongoing professional development
• Modern, patient-centered clinic
Responsibilities
- Manage patient check-in/out procedures with efficiency and empathy
- Schedule appointments and maintain electronic health records (EHR)
- Verify insurance coverage and collect co-payments
- Coordinate with clinical staff for patient flow optimization
- Handle multi-line phone systems and triage calls
- Prepare medical charts and maintain HIPAA compliance
- Resolve patient inquiries with professionalism and discretion
Qualifications
- High school diploma/GED; medical office certification preferred
- 1+ years in medical reception or front desk role
- Experience with EHR systems (Epic/Meditech a plus)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and conflict resolution skills
- Proficiency in Microsoft Office suite
- Ability to multitask in fast-paced environment
- Valid Wisconsin driver's license (if required for travel)