Job Description
Join CityMed Health Partners as a Medical Receptionist and jumpstart your healthcare career with our exclusive $3,000 sign-on bonus! We're seeking a compassionate professional to be the first point of contact for patients at our state-of-the-art Pittsburgh facility. As a key member of our healthcare team, you'll deliver exceptional patient experiences while supporting clinical operations in a dynamic environment.
Our competitive package includes comprehensive benefits, career development opportunities, and a culture that values your contributions. If you thrive in patient-facing roles and want to make a tangible impact in healthcare, apply today!
Responsibilities
- Manage patient check-in/check-out processes efficiently using Epic EHR software
- Schedule appointments and coordinate referrals across 15+ specialty departments
- Verify insurance coverage and collect co-pays while maintaining HIPAA compliance
- Handle incoming calls, triage urgent requests, and route communications appropriately
- Maintain accurate patient records and manage electronic filing systems
- Assist with administrative tasks including inventory management and supply ordering
- Collaborate with clinical staff to ensure seamless patient flow and satisfaction
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 2 years of experience in medical reception or front desk healthcare role
- Proficiency with EHR systems (Epic experience required)
- Strong knowledge of HIPAA regulations and patient privacy protocols
- Exceptional communication skills with ability to de-escalate patient concerns
- Detail-oriented with excellent time management and multi-tasking abilities
- Basic medical terminology knowledge and insurance verification experience
- Pittsburgh area residents preferred; reliable transportation required