Job Description
Join our award-winning healthcare team as a Medical Receptionist in the heart of Seattle! We're offering a competitive hourly rate plus a $2,500 sign-on bonus for qualified candidates who join us before December 31st. This full-time role is perfect for compassionate professionals who thrive in fast-paced medical environments.
At Pacific Medical Centers, you'll be the first point of contact for patients, delivering exceptional service while supporting our mission to provide accessible, high-quality care. Enjoy comprehensive benefits including medical/dental/vision, paid time off, retirement plans, and professional development opportunities.
Responsibilities
- Manage patient check-in/out processes efficiently using EHR systems (Epic experience preferred)
- Schedule appointments, verify insurance eligibility, and collect co-pays
- Maintain accurate patient records and confidential health information
- Coordinate with clinical staff for patient flow and urgent appointments
- Answer multi-line phone system with professionalism and empathy
- Prepare correspondence and assist with basic administrative tasks
- Support HIPAA compliance protocols and infection control measures
Qualifications
- Minimum 2 years medical reception/front desk experience
- Proficiency with EHR systems and scheduling software
- Excellent communication and interpersonal skills
- Strong attention to detail and multitasking abilities
- Knowledge of HIPAA regulations and medical terminology
- Ability to remain calm under pressure in high-volume settings
- High school diploma or equivalent required
- CPR certification preferred (training provided if needed)