Job Description
Join our award-winning healthcare team as a Medical Receptionist in the heart of Washington, DC! We're offering a $2,500 sign-on bonus for qualified candidates who start by [Date]. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your contributions make a real difference in patient care.
As the first point of contact for our patients, you'll play a vital role in delivering exceptional service while supporting our medical staff. We're looking for a compassionate professional with excellent communication skills to help us maintain our reputation for excellence in patient experience.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and warmth
- Schedule appointments, manage calendars, and coordinate referrals
- Maintain accurate electronic health records (EHR) and patient files
- Handle insurance verification and billing inquiries
- Coordinate with clinical staff to ensure seamless patient flow
- Assist with telehealth appointments and virtual check-ins
- Manage incoming calls and triage urgent requests
Qualifications
- Minimum 2 years of medical reception or healthcare administrative experience
- Proficiency in EHR systems (Epic, Athena, or similar)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional customer service and conflict resolution skills
- Ability to multitask in a fast-paced environment
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of HIPAA compliance requirements