Job Description
Start Your Healthcare Career with Paid Training!
We are seeking a motivated and professional Medical Receptionist to join our growing team in Lubbock, TX. We provide comprehensive paid training to candidates with a strong work ethic and a desire to succeed in the healthcare industry. This is a fantastic opportunity to develop your skills in a supportive environment while serving the local community.
In this role, you will be the face of our practice, ensuring every patient feels welcomed and cared for from the moment they walk through the door.
Responsibilities
- Greet patients warmly upon arrival and manage the front desk operations with a focus on customer service.
- Schedule, confirm, and reschedule patient appointments using our electronic health record (EHR) systems.
- Answer a multi-line phone system, screen calls professionally, and route messages accurately.
- Verify patient insurance eligibility and assist with the collection of copays and payments.
- Manage patient intake forms, update medical records, and ensure strict adherence to HIPAA compliance.
- Maintain the cleanliness and organization of the reception area and waiting room.
Qualifications
- High School Diploma or GED is required; prior experience is a plus but not mandatory due to our training program.
- Basic computer literacy and typing skills (30+ WPM) are essential.
- Strong interpersonal and verbal communication skills with a professional demeanor.
- Ability to multitask efficiently in a fast-paced, high-volume medical office setting.
- Attention to detail and the ability to handle confidential patient information with discretion.
- Valid driver's license and reliable transportation are recommended.