Job Description
Join our award-winning healthcare team at Durham Regional Medical Center as a Part-Time Medical Receptionist! We're seeking a compassionate professional to deliver exceptional patient experiences at our state-of-the-art facility. This flexible role offers 20-25 hours/week with competitive benefits including health insurance and retirement plans. Perfect for students or professionals seeking work-life balance while making a tangible impact in patient care.
Our modern clinic combines cutting-edge technology with a patient-first philosophy, providing a supportive environment for professional growth. Enjoy free parking, continuing education stipends, and a collaborative culture where your contributions are valued. Apply today to become part of Durham's leading healthcare provider!
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Schedule appointments using Epic EHR system while optimizing provider schedules
- Verify insurance coverage and collect co-pays accurately
- Maintain confidential medical records and HIPAA compliance
- Coordinate with clinical staff to ensure seamless patient flow
- Handle multi-line phone systems with professionalism
- Process medical billing claims and coding documentation
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- 1+ years medical office or front desk experience
- Proficiency with EHR systems (Epic certification a plus)
- Strong knowledge of medical terminology and billing practices
- Excellent communication and conflict resolution skills
- Ability to multitask in fast-paced clinical environment
- Certified Medical Assistant (CMA) or equivalent certification preferred