Job Description
Welcome to Pediatric Wellness Center, a premier healthcare facility dedicated to providing exceptional care to our community. We are currently seeking a highly organized and compassionate Part-Time Medical Receptionist to join our front desk team. This is an excellent opportunity for an individual looking to balance a rewarding career with a flexible schedule in the heart of Portland.
As the face of our practice, you will play a crucial role in creating a welcoming environment for our patients. We pride ourselves on our patient-first approach and are looking for someone who embodies our core values of empathy, efficiency, and integrity.
Why Join Us?
- Flexible part-time schedule (e.g., 20-25 hours per week).
- Competitive hourly pay and benefits package.
- Supportive and collaborative team culture.
- Professional development opportunities.
Responsibilities
- Greet patients warmly and manage the check-in process efficiently.
- Answer incoming phone calls with a professional tone and route inquiries appropriately.
- Schedule patient appointments via phone and online portal, ensuring no conflicts.
- Verify patient insurance information and collect copayments accurately.
- Maintain and update patient medical records and filing systems.
- Coordinate with medical staff to ensure smooth patient flow throughout the day.
- Handle front desk administrative tasks, including mail sorting and supply management.
Qualifications
- High School Diploma or GED required; post-secondary education in medical assisting or administration is a plus.
- Minimum of 1-2 years of experience in a medical receptionist or front desk role.
- Proficiency in Microsoft Office Suite and electronic health record (EHR) systems (e.g., AthenaHealth, Epic).
- Strong interpersonal and verbal communication skills.
- Ability to multitask and remain calm in a busy, fast-paced environment.
- Knowledge of HIPAA compliance and patient privacy regulations.