Job Description
Join our dynamic healthcare team as a Part-Time Medical Receptionist at HealthFirst Medical Center. We're seeking a compassionate professional to deliver exceptional patient experiences while ensuring smooth clinic operations. This role offers flexible hours and the opportunity to make a meaningful impact in Fort Worth's healthcare community.
Responsibilities
- Manage patient registration, check-in/check-out processes, and appointment scheduling
- Handle phone inquiries, triage calls, and coordinate with medical staff
- Maintain accurate electronic health records (EHR) and confidential patient files
- Process insurance verifications, billing documentation, and payment collections
- Assist with front desk operations, inventory management, and supply ordering
- Support patient education initiatives and coordinate referrals
- Collaborate with healthcare teams to optimize patient flow
Qualifications
- High school diploma or equivalent; medical administrative training preferred
- 1+ years of front desk or medical office experience
- Proficiency in EHR systems (e.g., Epic, Cerner) and MS Office
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication, multitasking, and problem-solving skills
- Calm demeanor under pressure with strong customer service focus
- Ability to work flexible shifts including evenings/weekends