Job Description
Join our dynamic healthcare team as a Part-Time Medical Receptionist at WellCare Medical Center. We're seeking a compassionate professional to be the first point of contact for our patients. This role offers flexible hours (20-25 hrs/week) in a modern, patient-centered environment. If you thrive in fast-paced settings and excel at creating positive patient experiences, apply today to become part of our award-winning healthcare family.
Responsibilities
- Manage patient check-in/check-out procedures using Epic EHR system
- Coordinate appointment scheduling and maintain accurate calendars
- Verify insurance coverage and collect co-payments
- Handle confidential patient records and HIPAA compliance
- Assist with medical billing inquiries and documentation
- Prepare exam rooms and maintain reception area cleanliness
- Collaborate with clinical staff for seamless patient flow
Qualifications
- Minimum 1 year medical front desk experience required
- Proficiency with Electronic Health Records (EHR) systems
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Certified Medical Assistant (CMA) or Medical Administrative Assistant preferred
- Current CPR certification