Job Description
Join our award-winning healthcare team as a Part-Time Medical Receptionist at Durham Health Partners! We're seeking a compassionate professional to deliver exceptional patient experiences in a fast-paced, patient-centered environment. Enjoy flexible scheduling while making a meaningful impact on community health. Our modern clinic offers competitive benefits, ongoing training, and a supportive culture where your growth matters.
Responsibilities
- Greet patients warmly and manage check-in/check-out processes
- Answer multi-line phones and schedule appointments efficiently
- Verify insurance coverage and collect patient information
- Maintain accurate medical records using Epic EHR system
- Coordinate with clinical teams for seamless patient flow
- Process billing transactions and manage office supplies
- Adhere to HIPAA compliance protocols at all times
Qualifications
- Minimum 1 year medical reception experience required
- Proficiency with EHR systems (Epic preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional customer service and multitasking abilities
- High school diploma or equivalent; CMA certification a plus
- Ability to work flexible shifts including evenings
- Proficient in Microsoft Office suite