Job Description
Join our compassionate healthcare team as a Part-Time Medical Receptionist at Riverside Medical Group. We're seeking a detail-oriented professional to create exceptional patient experiences while supporting our clinic's smooth operations. This role offers flexible hours and the opportunity to grow within our dynamic healthcare environment.
Responsibilities
- Manage patient check-in/out processes efficiently
- Schedule and confirm appointments using electronic health records
- Collect and verify patient insurance information
- Handle multi-line phone calls and triage messages
- Maintain organized patient files and digital records
- Process payments and manage billing inquiries
- Coordinate with clinical staff for patient flow
Qualifications
- High school diploma or equivalent required
- 1+ years of medical reception experience
- Proficiency in EHR systems (e.g., Epic, Cerner)
- Strong customer service and communication skills
- Ability to handle sensitive information confidentially
- Basic medical terminology knowledge
- Flexibility to work evenings/weekends as needed