Job Description
Welcome to Cascade Family Health, a leading provider of compassionate care in Portland, OR. We are currently seeking a Part-Time Medical Receptionist to join our dynamic front office team. In this vital role, you will be the first point of contact for our patients, ensuring their journey through our clinic is seamless, welcoming, and professional.
We are looking for an organized and friendly individual who thrives in a fast-paced environment and is passionate about delivering exceptional patient service. If you have strong administrative skills and a desire to make a difference in the community, we invite you to apply today.
Responsibilities
- Greet patients warmly upon arrival and manage the check-in/check-out process with accuracy and efficiency.
- Schedule patient appointments via phone and in-person, ensuring calendars are managed effectively.
- Answer incoming calls professionally, routing inquiries to the appropriate departments or staff members.
- Verify patient insurance information and assist with initial paperwork to ensure compliance.
- Update and maintain patient medical records in the Electronic Health Record (EHR) system.
- Handle front desk operations, including managing mail, faxes, and filing medical documents.
- Assist with basic medical billing inquiries and prepare referral letters.
Qualifications
- High School Diploma or GED required; previous experience in a medical or dental reception role is preferred.
- Proficiency in using EHR software (e.g., Epic, Athenahealth) and Microsoft Office Suite.
- Strong verbal and written communication skills with a focus on customer service.
- Ability to multitask and prioritize tasks in a busy, fast-paced environment.
- Knowledge of medical terminology and HIPAA regulations is a plus.
- Professional appearance and demeanor.
- Must be detail-oriented and capable of maintaining patient confidentiality.