Job Description
Join our award-winning medical team as a Medical Receptionist and start making a difference tomorrow! Sunrise Healthcare Centers is seeking a compassionate professional to manage our front desk operations in El Paso, TX. This is your opportunity to launch your healthcare career with immediate training and competitive benefits. We prioritize patient experience and offer a supportive, fast-paced environment where your organizational skills shine.
Responsibilities
- Manage patient registration, check-in/check-out procedures, and appointment scheduling
- Handle phone calls with empathy and professionalism, resolving inquiries
- Maintain accurate patient records using EMR systems (Epic experience preferred)
- Verify insurance coverage and collect co-payments
- Coordinate with clinical staff for seamless patient flow
- Prepare and maintain medical documentation
- Uphold HIPAA compliance and confidentiality standards
Qualifications
- High school diploma or equivalent; medical office certification a plus
- Minimum 1 year healthcare front desk or customer service experience
- Proficiency with EMR systems and Microsoft Office Suite
- Strong communication skills in English and Spanish (bilingual required)
- Exceptional organizational and multitasking abilities
- Basic medical terminology knowledge
- Ability to remain calm under pressure in fast-paced settings
- Valid Texas driver's license and reliable transportation