Job Description
Join our dynamic healthcare team as a Part-Time Medical Receptionist at City Health Medical Center! As the first point of contact for patients, you'll deliver exceptional service while supporting our mission to provide compassionate, high-quality care. This flexible role offers the perfect opportunity to grow your administrative skills in a thriving medical environment.
We're seeking a detail-oriented professional with a passion for patient experience. Enjoy competitive compensation, a supportive team culture, and the chance to make a meaningful impact in San Francisco's healthcare community.
Responsibilities
- Manage patient check-in/check-out processes and verify insurance information
- Schedule appointments efficiently and maintain accurate electronic health records (EHR)
- Answer multi-line phone systems and triage calls to appropriate departments
- Process billing forms and handle financial transactions securely
- Maintain HIPAA compliance for all patient data and communications
- Coordinate with clinical staff to ensure seamless patient flow
- Prepare daily reports and manage office inventory
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years experience in medical reception or healthcare administration
- Proficiency in EHR systems (Epic, Athena, or similar)
- Exceptional communication and conflict resolution skills
- Ability to multitask in a fast-paced clinical environment
- Strong knowledge of medical terminology and HIPAA regulations
- Spanish fluency highly desirable