Job Description
Are you a compassionate Registered Nurse seeking a flexible schedule with a top-tier medical organization? Irvine Health Partners is currently looking for a dedicated Part-Time Triage Nurse to join our clinical support team. In this pivotal role, you will be the first point of contact for our patients, providing expert guidance and peace of mind from the comfort of our state-of-the-art call center.
We pride ourselves on delivering exceptional patient experiences and are looking for a professional who thrives in a fast-paced environment while maintaining a calm demeanor during high-pressure situations. If you are ready to make a tangible impact on community health while enjoying a healthy work-life balance, we want to meet you.
Responsibilities
- Conduct comprehensive telephone triage assessments to evaluate patient symptoms and determine the appropriate level of care.
- Make clinical decisions regarding patient referrals to urgent care, emergency departments, or physician offices based on established protocols.
- Provide patient education on symptom management, medication administration, and preventive care strategies.
- Accurately document all patient interactions, assessments, and care plans within the electronic health record (EHR) system.
- Collaborate with healthcare providers and care coordinators to ensure seamless continuity of care for assigned patients.
- Stay current with the latest clinical guidelines, triage protocols, and regulatory requirements to ensure compliance.
- Handle incoming inquiries with empathy, patience, and professional expertise to de-escalate anxious situations.
Qualifications
- Active, unencumbered Registered Nurse (RN) license in the State of California.
- Current Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS) certifications.
- Minimum of 2 years of experience in a clinical setting, with specific experience in triage, telehealth, or call center nursing preferred.
- Strong critical thinking and decision-making skills under time constraints.
- Excellent verbal and written communication skills with a focus on patient-centric language.
- Proficiency in navigating electronic medical records (EHR) systems.
- Ability to work flexible part-time hours, including evenings and weekends as required.