Job Description
Are you a compassionate and skilled nursing professional seeking a flexible schedule? We are looking for an experienced Part-Time Triage Nurse to join our dynamic team in San Antonio, TX.
We pride ourselves on delivering top-tier healthcare services and are seeking a detail-oriented individual who excels in patient assessment and communication. If you have a passion for triage and want to work in a supportive environment, we encourage you to apply today.
Key Responsibilities:
- Conduct comprehensive phone and video triage assessments to evaluate patient symptoms and determine the appropriate level of care.
- Collaborate closely with physicians and advanced practice providers to ensure continuity of care and optimal patient outcomes.
- Document all patient interactions, assessments, and recommendations accurately and promptly in the Electronic Medical Record (EMR) system.
- Provide clear, empathetic health education and discharge instructions to patients and their families.
- Prioritize and manage incoming calls effectively to minimize wait times and ensure urgent cases are addressed immediately.
- Participate in quality assurance initiatives to improve triage protocols and patient satisfaction scores.
Qualifications:
- Active, unencumbered Registered Nurse (RN) license in the State of Texas.
- Current Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS) certifications.
- Minimum of 2 years of clinical nursing experience, with a strong preference for experience in a triage or call center setting.
- Excellent verbal and written communication skills with the ability to de-escalate tense situations.
- Proficiency in using EMR systems (e.g., Epic, Cerner) and computer applications.
- Strong problem-solving skills and the ability to make sound clinical judgments under pressure.
Responsibilities
- Conduct comprehensive phone and video triage assessments to evaluate patient symptoms and determine the appropriate level of care.
- Collaborate closely with physicians and advanced practice providers to ensure continuity of care and optimal patient outcomes.
- Document all patient interactions, assessments, and recommendations accurately and promptly in the Electronic Medical Record (EMR) system.
- Provide clear, empathetic health education and discharge instructions to patients and their families.
- Prioritize and manage incoming calls effectively to minimize wait times and ensure urgent cases are addressed immediately.
- Participate in quality assurance initiatives to improve triage protocols and patient satisfaction scores.
Qualifications
- Active, unencumbered Registered Nurse (RN) license in the State of Texas.
- Current Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS) certifications.
- Minimum of 2 years of clinical nursing experience, with a strong preference for experience in a triage or call center setting.
- Excellent verbal and written communication skills with the ability to de-escalate tense situations.
- Proficiency in using EMR systems (e.g., Epic, Cerner) and computer applications.
- Strong problem-solving skills and the ability to make sound clinical judgments under pressure.