Job Description
Are you a compassionate nursing professional ready to launch your career?
Apex Medical Staffing Solutions is actively hiring Triage Nurses in San Jose, CA. We are specifically looking for motivated individuals who are eager to learn and grow within a dynamic healthcare environment. Whether you are a recent graduate or looking for a new challenge, we provide the training and support you need to excel in this critical role.
In this position, you will serve as the first line of defense for our patients, assessing their symptoms and determining the appropriate level of care. Join a team that values patient advocacy, clinical excellence, and career progression.
Responsibilities
- Patient Assessment: Conduct thorough phone and virtual triage assessments to evaluate patient symptoms and determine the urgency of care required.
- Care Coordination: Accurately document patient interactions and coordinate referrals to physicians, specialists, or emergency services as needed.
- Triage Protocols: Follow established clinical protocols and guidelines to ensure consistent and safe patient management.
- Health Education: Provide patients and families with clear instructions on self-care, medication management, and when to seek further medical attention.
- Quality Assurance: Assist in monitoring call quality and adherence to standard operating procedures to improve patient outcomes.
- Communication: Collaborate effectively with healthcare providers and support staff to ensure seamless continuity of care.
Qualifications
- Education: Current Registered Nurse (RN) license required. Recent graduates are highly encouraged to apply.
- Communication: Strong verbal communication skills with the ability to convey complex medical information clearly and empathetically.
- Empathy: Demonstrated ability to remain calm and professional in high-pressure situations while showing genuine concern for patients.
- Computer Skills: Proficiency in navigating electronic health record (EHR) systems and basic computer applications.
- Availability: Must be available to work flexible shifts, including evenings, weekends, and holidays.
- Attention to Detail: Ability to accurately document patient data and adhere to strict medical standards.