Job Description
Join our award-winning healthcare team as a Remote-Friendly Medical Receptionist! We're seeking a compassionate professional to deliver exceptional patient experiences while enjoying the flexibility of remote work. This hybrid role combines virtual administrative support with occasional on-site presence at our state-of-the-art Jacksonville facility. If you're passionate about healthcare excellence and want work-life balance, apply today!
Responsibilities
- Manage patient scheduling via EHR systems with 98% accuracy
- Handle telehealth intake and virtual check-ins
- Process insurance verifications and billing documentation
- Maintain HIPAA-compliant electronic health records
- Coordinate multi-specialty referrals and lab orders
- Provide remote patient education and appointment reminders
- Collaborate with clinical teams via secure communication platforms
Qualifications
- 2+ years medical reception or administrative healthcare experience
- Proficiency in EHR systems (Epic/Meditech preferred)
- Remote work equipment and high-speed internet access
- Florida Medical Assistant certification (or ability to obtain within 90 days)
- Exceptional verbal/written communication skills
- Strong problem-solving abilities in virtual environments
- Basic knowledge of medical terminology and billing codes