Job Description
Join our award-winning healthcare team as a Remote-Friendly Medical Receptionist at Nashville Health Partners! We're seeking a compassionate professional to deliver exceptional patient experiences while enjoying flexible remote work options. This hybrid role combines on-site clinic duties with remote administrative tasks, perfect for work-life balance. Our state-of-the-art Nashville facility offers competitive benefits, growth opportunities, and a supportive environment where your skills directly impact patient care.
As a key member of our patient-first team, you'll manage patient communications, ensure seamless clinic operations, and maintain HIPAA-compliant records. We provide comprehensive training and modern tools to set you up for success. If you're detail-oriented, tech-savvy, and passionate about healthcare excellence, apply today to join Nashville's leading medical practice!
Responsibilities
- Manage patient scheduling, check-ins, and virtual consultations via telehealth platforms
- Handle insurance verification, billing inquiries, and payment processing
- Maintain accurate electronic health records (EHR) using Epic Systems
- Coordinate with clinical staff to ensure efficient patient flow and appointment management
- Assist with patient registration, updating demographic information, and processing forms
- Address patient concerns and triage calls according to clinic protocols
- Support inventory management for medical supplies and patient materials
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of medical reception or front desk experience in healthcare
- Proficiency with EHR systems (Epic, Athenahealth) and Microsoft Office Suite
- Strong verbal communication skills with ability to handle sensitive information
- Ability to work independently in remote settings while maintaining clinic presence
- Knowledge of HIPAA compliance and medical terminology
- Exceptional organizational skills and attention to detail
- Valid Tennessee driver's license for occasional on-site requirements