Job Description
Join our award-winning healthcare team as a Remote Friendly Medical Receptionist at Desert Valley Medical Group! We're seeking a compassionate professional to deliver exceptional patient experiences through seamless front desk operations and virtual support. Enjoy the flexibility of remote work while making a real impact in our Mesa community. Our modern clinic offers competitive benefits, career growth opportunities, and a supportive environment where your skills shine. Apply today to become the welcoming face of our practice!
Responsibilities
- Manage patient scheduling, registration, and check-in processes via phone and virtual platforms
- Handle insurance verification, billing inquiries, and medical record management
- Coordinate telehealth appointments and provide remote patient support
- Maintain HIPAA compliance in all digital and in-person communications
- Collaborate with clinical teams to optimize patient flow and satisfaction
- Process payments and maintain accurate financial documentation
- Support patient education on clinic protocols and telehealth technology
Qualifications
- Minimum 2 years of medical reception or healthcare administration experience
- Proficiency with EHR systems (Epic or NextGen preferred)
- Exceptional communication and multitasking abilities
- Strong knowledge of medical terminology and insurance processes
- Proven ability to thrive in remote/hybrid work environments
- High school diploma or equivalent; associate degree preferred
- Certification in medical assisting or healthcare administration a plus