Job Description
Join our award-winning healthcare team as a Remote-Friendly Medical Receptionist at MediCare Solutions Inc. We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our hybrid work environment. Enjoy competitive benefits, flexible scheduling, and career growth opportunities in San Antonio's thriving medical community. Perfect for candidates seeking work-life balance without compromising patient care excellence.
Responsibilities
- Manage patient scheduling, registration, and insurance verification via telehealth platforms and in-person visits
- Coordinate virtual and in-person appointments across multiple specialty departments
- Maintain accurate electronic health records (EHR) using Epic systems
- Handle patient inquiries via phone, email, and secure messaging portals
- Process billing codes and insurance claims with 95% accuracy
- Collaborate with clinical teams to optimize patient flow and wait times
Qualifications
- 2+ years medical front desk or administrative experience
- Proficiency in EHR systems (Epic preferred) and telehealth platforms
- Strong knowledge of HIPAA compliance protocols
- Exceptional communication skills with multilingual capabilities a plus
- Ability to work independently in remote settings while maintaining patient confidentiality
- High-speed internet and dedicated home office space required