Job Description
Join our award-winning healthcare team as a Remote-Friendly Medical Receptionist in sunny Glendale, Arizona! We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our medical practice from a home office. Enjoy the perfect blend of remote flexibility and meaningful impact in the healthcare sector. 100% remote work option available with occasional on-site training required.
Responsibilities
- Manage patient scheduling, registration, and insurance verification via secure telehealth systems
- Coordinate telehealth appointments and virtual consultations with providers
- Handle patient inquiries through HIPAA-compliant messaging platforms
- Maintain accurate electronic health records (EHR) in Epic systems
- Process billing codes and medical documentation remotely
- Collaborate with clinical teams through digital communication tools
- Support patient onboarding for new virtual services
Qualifications
- Minimum 2 years medical reception experience with EHR proficiency
- Remote work experience with telehealth platforms (Zoom, Doxy.me)
- Strong knowledge of HIPAA compliance protocols
- Excellent verbal/written communication skills
- Ability to multitask in fast-paced virtual environments
- Certified Medical Administrative Assistant (CMAA) preferred
- Proficient with Microsoft Office and scheduling software
- High-speed internet connection required for remote work