Job Description
Join our award-winning healthcare team as a Remote Medical Receptionist in Corpus Christi! We're seeking a compassionate professional to deliver exceptional patient experiences from home. Enjoy flexible remote work while supporting our clinic's operations through virtual patient coordination. This full-time role offers competitive pay, comprehensive benefits, and the opportunity to make a meaningful impact in South Texas healthcare.
Our ideal candidate thrives in fast-paced environments and values precision in patient care coordination. You'll be the first point of contact for patients, ensuring seamless communication between providers, patients, and clinical staff. Experience the perfect blend of healthcare service and modern remote work flexibility.
Responsibilities
- Manage patient scheduling, cancellations, and appointment confirmations via our telehealth platform
- Handle inbound/outbound calls with professionalism and medical terminology knowledge
- Verify insurance eligibility and update patient records in Epic EHR systems
- Process registration forms and maintain HIPAA-compliant digital documentation
- Coordinate with clinical staff to ensure smooth patient flow and care transitions
- Resolve patient inquiries regarding billing, procedures, and clinic policies
- Assist with telehealth setup and virtual visit troubleshooting as needed
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- 2+ years medical reception or administrative healthcare experience
- Proficiency with EHR systems (Epic experience strongly preferred)
- Exceptional phone etiquette and multitasking abilities
- Strong knowledge of medical terminology and insurance protocols
- Reliable home office setup with high-speed internet
- Ability to maintain HIPAA compliance in remote work environment
- Texas residency required for licensing verification