Job Description
Join our award-winning healthcare team as a Remote Medical Receptionist at Canyon View Medical Center! We're seeking a compassionate professional to deliver exceptional patient experiences through our virtual front desk. This fully remote role offers the flexibility to work from anywhere in Arizona while supporting our Glendale-based patients. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a meaningful impact in healthcare administration.
Our ideal candidate thrives in fast-paced environments and possesses strong organizational skills. You'll be the first point of contact for patients, ensuring seamless communication between providers, staff, and patients through our secure telehealth platform. If you're passionate about healthcare excellence and value work-life balance, apply today to become part of our innovative team.
Responsibilities
- Manage patient scheduling and virtual check-ins via our telehealth system
- Handle patient registration, insurance verification, and electronic health records (EHR) management
- Coordinate with clinical staff regarding patient concerns and appointment needs
- Process virtual payments and maintain accurate billing documentation
- Respond to patient inquiries via phone, email, and secure messaging portals
- Maintain HIPAA compliance in all virtual communications
- Assist with administrative tasks including data entry and report generation
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years of medical reception or healthcare administrative experience
- Proficiency with EHR systems (e.g., Epic, Cerner) and Microsoft Office
- Exceptional communication and customer service skills
- Ability to work independently with minimal supervision
- Strong organizational skills with attention to detail
- Reliable high-speed internet and dedicated home office space
- Basic knowledge of medical terminology and insurance protocols