Job Description
Join Buffalo Medical Group as a Remote Medical Receptionist and become the friendly face of our healthcare team! We're seeking a compassionate professional to deliver exceptional patient experiences from the comfort of your home. Enjoy competitive pay, comprehensive benefits, and a flexible schedule while supporting our mission of accessible, quality care in Buffalo. Perfect opportunity for detail-oriented individuals passionate about healthcare administration.
Responsibilities
- Manage patient scheduling and appointment coordination via telehealth systems
- Handle incoming calls, emails, and virtual check-ins with professionalism
- Verify insurance eligibility and maintain accurate patient records in HIPAA-compliant systems
- Assist with billing inquiries and process electronic health records (EHR)
- Coordinate with clinical teams to ensure seamless patient care transitions
- Implement infection control protocols for remote patient interactions
Qualifications
- Minimum 1 year medical reception or administrative healthcare experience
- Proficiency with EHR systems (e.g., Epic, Cerner) and telehealth platforms
- Strong knowledge of HIPAA compliance and medical terminology
- Exceptional communication skills and customer service orientation
- High-speed internet and dedicated home office environment
- Ability to multitask in a fast-paced virtual setting