Job Description
Join our award-winning healthcare team as a Remote Medical Receptionist at Peak Health Partners! We're seeking a compassionate professional to deliver exceptional patient experiences from the comfort of your home office. This full-time remote role offers competitive pay, comprehensive benefits, and the flexibility to work while making a meaningful impact in our community.
As a key member of our patient services team, you'll be the first point of contact for our Colorado Springs patients. We provide all necessary equipment and training to ensure your success in this remote position. Enjoy work-life balance with our flexible schedule and supportive team environment.
Responsibilities
- Manage patient scheduling and registration via our HIPAA-compliant telehealth platform
- Handle incoming calls and virtual patient inquiries with professionalism and empathy
- Verify insurance eligibility and update patient records accurately
- Coordinate telehealth appointments and virtual check-ins
- Process electronic prescriptions and lab results securely
- Maintain strict confidentiality of PHI and HIPAA compliance standards
- Collaborate with clinical teams to ensure seamless patient care delivery
Qualifications
- Minimum 2 years of medical receptionist or front desk experience
- Proficiency with EMR/EHR systems (Epic, Athena, or similar)
- Strong telehealth platform experience (Zoom for Healthcare, Doxy.me)
- Exceptional communication and customer service skills
- Ability to work independently with minimal supervision
- High-speed internet connection and dedicated home office space
- Colorado medical assistant or administrative certification preferred
- Bilingual (English/Spanish) candidates highly encouraged to apply