Job Description
Join our dynamic healthcare team as a Remote Medical Receptionist and become the first point of contact for patients seeking exceptional care. This fully remote position offers the flexibility to work from anywhere in Colorado while supporting our mission to deliver compassionate, patient-centered services. You'll leverage cutting-edge telehealth platforms to manage appointments, verify insurance, and maintain accurate patient records—all while enjoying a competitive benefits package and professional growth opportunities in a supportive environment.
Responsibilities
- Manage patient scheduling and appointment coordination via HIPAA-compliant telehealth systems
- Handle patient intake, registration, and insurance verification with precision
- Provide exceptional customer service through phone, email, and virtual channels
- Maintain accurate electronic health records (EHR) and documentation
- Coordinate with healthcare providers to ensure seamless patient care transitions
- Assist with billing inquiries and collections support
- Uphold strict confidentiality and compliance with healthcare regulations
Qualifications
- High school diploma or equivalent; medical administrative certification preferred
- 2+ years of medical reception or healthcare administrative experience
- Proficiency with EHR systems (e.g., Epic, Cerner) and telehealth platforms
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to work independently in a remote setting
- Knowledge of HIPAA compliance and medical terminology
- Experience with insurance verification and billing processes