Job Description
Join our dynamic healthcare team as a Remote Medical Receptionist and become the first point of contact for patients seeking exceptional care. We're seeking a compassionate professional to manage virtual front desk operations while supporting Detroit's thriving medical community. Enjoy the flexibility of remote work with competitive compensation and comprehensive benefits.
Responsibilities
- Manage virtual patient scheduling via EMR systems with precision and care
- Handle incoming calls, emails, and digital patient inquiries
- Verify insurance coverage and process billing documentation
- Coordinate telehealth appointments and patient reminders
- Maintain accurate digital patient records and confidentiality
- Assist providers with administrative workflow optimization
Qualifications
- 2+ years medical office/reception experience required
- Proficiency with EMR/EHR systems (e.g., Epic, Cerner)
- Exceptional communication and conflict resolution skills
- Strong attention to detail and multitasking abilities
- HIPAA compliance knowledge
- High-speed internet and dedicated home office space