Job Description
Join our dynamic healthcare team as a Remote Medical Receptionist and become the first point of contact for patients across Oakland! This fully remote position offers the flexibility to work from home while ensuring seamless patient experiences. We're seeking a compassionate professional to manage scheduling, verify insurance, and maintain accurate health records—all while supporting our mission to deliver exceptional care.
Why Join Us? Enjoy competitive benefits, flexible hours, and a supportive virtual environment where your expertise directly impacts patient satisfaction. Perfect for tech-savied individuals with a passion for healthcare administration!
Responsibilities
- Manage patient scheduling via EMR systems with 95% accuracy
- Verify insurance eligibility and benefits for all appointments
- Handle patient inquiries via phone, email, and virtual portals
- Maintain HIPAA-compliant electronic health records
- Coordinate with clinical teams to ensure smooth patient flow
- Process billing forms and assist with insurance claims
- Support telehealth appointment setups and troubleshooting
Qualifications
- Minimum 2 years medical reception experience in a clinical setting
- Proficiency with EMR systems (Epic or Athena preferred)
- Strong knowledge of HIPAA compliance regulations
- Excellent communication skills with diverse patient populations
- Ability to multitask in a fast-paced virtual environment
- Associate's degree or medical administrative certification
- High-speed internet and quiet home office setup