Job Description
Join HealthFirst Medical Group as a Remote Medical Receptionist and become the friendly face of our healthcare team! This fully remote opportunity allows you to serve patients from the comfort of your home while supporting our St. Louis-based practice. We're seeking a compassionate professional to manage patient communications, streamline administrative workflows, and ensure exceptional care coordination. Enjoy competitive pay, comprehensive benefits, and a flexible schedule that fits your lifestyle. Be part of a forward-thinking healthcare organization committed to patient excellence and employee growth.
Responsibilities
- Manage patient intake via phone, email, and virtual portals with exceptional service
- Schedule appointments and coordinate telehealth visits efficiently
- Maintain accurate patient records using EHR systems (e.g., Epic, Cerner)
- Verify insurance coverage and process billing documentation
- Coordinate care between providers and patients seamlessly
- Handle confidential information with HIPAA compliance
- Support practice management through administrative tasks
Qualifications
- 1+ years medical reception or administrative healthcare experience
- Proficiency with EHR/EMR systems and scheduling software
- Exceptional communication and multitasking abilities
- Strong attention to detail and organizational skills
- HIPAA compliance knowledge
- High-speed internet and quiet home workspace
- Associate's degree or relevant certification preferred