Job Description
Join our dynamic healthcare team as a Remote Medical Receptionist and become the first point of contact for patients in the St. Louis area. We offer a modern, flexible work environment where you'll leverage your administrative skills to support patient care excellence. Enjoy competitive compensation, comprehensive benefits, and the opportunity to work remotely while making a meaningful impact in healthcare.
This position requires occasional on-site visits to our St. Louis clinic for training and team collaboration. We provide all necessary equipment and training to ensure your success in this hybrid role.
Responsibilities
- Manage patient scheduling, registration, and insurance verification via telehealth platforms
- Handle incoming calls and digital communications with professionalism and empathy
- Maintain accurate electronic health records (EHR) and confidential patient data
- Coordinate with clinical staff to ensure seamless patient care workflows
- Process billing information and assist with insurance claims documentation
- Support patient education on telehealth procedures and clinic protocols
- Generate daily reports and manage administrative documentation
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years of medical reception or healthcare administration experience
- Proficiency with EHR systems (e.g., Epic, Cerner) and scheduling software
- Exceptional communication and customer service skills
- Strong attention to detail and ability to handle confidential information
- Reliable high-speed internet and dedicated home office space
- Ability to travel to St. Louis location 1-2 times monthly for team meetings