Job Description
Join our award-winning healthcare team as a Remote Medical Receptionist in Tulsa! We're seeking a compassionate professional to deliver exceptional patient experiences from the comfort of your home office. Enjoy flexible scheduling, comprehensive benefits, and the opportunity to make a real impact in our community.
Our ideal candidate thrives in a fast-paced environment, possesses strong communication skills, and shares our commitment to patient-centered care. This full-time remote position offers competitive compensation and growth opportunities within our expanding network.
Responsibilities
- Manage patient scheduling via electronic health records (EHR) systems
- Handle incoming calls with empathy and professionalism
- Verify insurance coverage and process billing information
- Maintain accurate patient records and confidential data
- Coordinate with clinical staff to ensure seamless patient flow
- Assist with telehealth appointment preparation
- Resolve patient inquiries and concerns promptly
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- 1+ years of medical office or customer service experience
- Proficiency with EHR systems (Epic, NextGen, or similar)
- Strong verbal and written communication skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of medical terminology and insurance protocols
- Reliable home office setup with high-speed internet
- Oklahoma residency required for state licensing compliance