Job Description
Join our prestigious healthcare team as a Senior Medical Receptionist in Buffalo, NY! We offer a competitive salary package, comprehensive benefits, and a supportive environment where your administrative expertise directly impacts patient care. Ideal for experienced professionals seeking career growth in a high-demand medical setting.
Responsibilities
- Manage patient scheduling with precision and empathy
- Handle insurance verification and billing processes
- Maintain accurate electronic health records (EHR)
- Coordinate multi-specialty appointments
- Train junior reception staff on protocols
- Manage high-volume phone inquiries
- Process medical forms and documentation
Qualifications
- 3+ years medical reception experience
- Expertise in EHR systems (Epic/Meditech)
- Strong knowledge of HIPAA compliance
- Exceptional patient communication skills
- Medical billing/coding certification preferred
- Ability to work in fast-paced environment
- Associate's degree in healthcare admin