Job Description
Join Elite Healthcare Partners as a Senior Medical Receptionist and become the cornerstone of our prestigious Chicago practice. We're seeking a polished professional with exceptional patient service skills to deliver world-class administrative support in our state-of-the-art facility. Enjoy competitive compensation, comprehensive benefits, and opportunities for career advancement in one of Chicago's leading healthcare networks.
Responsibilities
- Manage patient scheduling, check-in/check-out procedures, and electronic health record (EHR) systems with precision
- Coordinate insurance verification, billing inquiries, and financial discussions with patients
- Serve as primary liaison between patients, physicians, and clinical staff
- Handle confidential patient information with HIPAA-compliant protocols
- Oversee office inventory, supply management, and vendor relationships
- Train and mentor junior reception staff on operational best practices
Qualifications
- Minimum 3 years of medical reception experience in a specialty practice
- Proficiency in EHR systems (Epic, NextGen, or similar)
- Exceptional communication and conflict resolution skills
- Certified Medical Administrative Assistant (CMAA) preferred
- Strong knowledge of medical terminology and insurance protocols
- Proven ability to multitask in high-volume clinical environments
- Associate's degree in healthcare administration or related field