Job Description
Join our award-winning healthcare team as a Senior Medical Receptionist at Chicago Medical Group. We offer industry-leading compensation and benefits for top-tier administrative professionals. This high-impact role combines exceptional patient interaction with advanced practice management responsibilities in a state-of-the-art facility. Enjoy comprehensive health coverage, generous PTO, and professional development opportunities. Be part of a culture that values precision, compassion, and career advancement.
Responsibilities
- Manage complex patient scheduling across multiple specialties using Epic EMR
- Handle high-volume insurance verification and billing coordination
- Serve as primary liaison between patients and clinical departments
- Oversee front desk operations and supervise 2 junior staff members
- Implement HIPAA-compliant data management protocols
- Coordinate telehealth appointments and virtual triage systems
- Conduct new patient intake with comprehensive documentation
Qualifications
- Minimum 3 years medical reception experience in multi-specialty practice
- Epic EMR certification or equivalent EHR proficiency
- Expert knowledge of HIPAA and healthcare compliance regulations
- Proven ability to manage high-pressure administrative workflows
- Associate's degree in healthcare administration or related field
- Advanced medical billing and coding credentials (CPC preferred)
- Exceptional conflict resolution and customer service skills