Job Description
Join our award-winning medical practice in Milwaukee as a Senior Medical Receptionist and elevate your career in healthcare administration. We offer industry-leading compensation, comprehensive benefits, and a supportive environment where your expertise directly impacts patient care excellence. This premium role combines patient interaction mastery with administrative precision in a fast-paced specialty clinic setting.
Responsibilities
- Manage patient scheduling with precision, accommodating complex medical appointment protocols
- Handle insurance verification and billing processes for 50+ daily patient encounters
- Oversee HIPAA-compliant medical records management and digital filing systems
- Serve as primary liaison between patients and clinical staff with exceptional communication
- Coordinate multi-specialty referrals and maintain provider calendars efficiently
- Implement patient intake protocols ensuring 98% accuracy in demographic collection
Qualifications
- 3+ years of medical reception experience in specialty clinic or hospital setting
- Expert knowledge of medical terminology, insurance procedures, and EHR systems
- Proven ability to maintain composure during high-volume patient interactions
- Proficiency in scheduling software (Epic, Athenahealth, or equivalent)
- Certified Medical Administrative Assistant (CMA) or equivalent preferred
- Exceptional problem-solving skills for resolving patient scheduling conflicts