Job Description
Join Buffalo's leading healthcare facility as a Senior Medical Receptionist and elevate your career in a premium environment. We offer industry-leading compensation, comprehensive benefits, and a dynamic workplace where your expertise directly impacts patient experiences. This high-paying role combines administrative excellence with compassionate patient care in a state-of-the-art medical center.
Why Join Us?
- Top-tier salary with performance bonuses
- Comprehensive health/dental/vision insurance
- 401(k) with employer match
- Paid time off and continuing education stipend
- Modern digital workspace with advanced EHR systems
Responsibilities
- Manage patient intake with exceptional customer service and empathy
- Coordinate complex multi-specialty appointment scheduling
- Handle insurance verification and billing documentation
- Maintain HIPAA-compliant electronic health records
- Serve as primary liaison between patients and clinical staff
- Process financial transactions and manage daily cash flow
- Train and mentor junior reception staff
Qualifications
- 3+ years of medical office reception experience
- Certified Medical Administrative Assistant (CMAA) preferred
- Expertise in Epic or EHR systems
- Exceptional knowledge of medical terminology
- Proven ability to handle high-pressure environments
- Strong conflict resolution and multitasking skills
- Valid New York State driver's license