Job Description
Join Tucson's premier multi-specialty medical practice as a Senior Medical Receptionist. We're seeking an experienced professional to deliver exceptional patient experiences while supporting our team of top-tier physicians. This high-paying role offers competitive compensation, full benefits, and career advancement opportunities in a state-of-the-art facility. If you're passionate about healthcare excellence and want to work with Tucson's leading medical professionals, apply today!
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Coordinate complex multi-specialty appointments and scheduling
- Verify insurance eligibility and handle billing documentation
- Maintain accurate electronic health records (EHR) systems
- Train and mentor junior reception staff
- Process payments and manage daily cash reconciliation
- Collaborate with clinical teams to optimize patient flow
Qualifications
- 3+ years of medical reception experience in a multi-specialty practice
- Expertise in EHR systems (Epic or NextGen preferred)
- Certified Medical Administrative Assistant (CMAA) or equivalent
- Advanced knowledge of insurance verification processes
- Exceptional conflict resolution and customer service skills
- Ability to maintain HIPAA compliance standards
- Proficiency in medical terminology and ICD-10 coding