Job Description
Join our dynamic healthcare team as a Triage Nurse at Riverside Medical Center, where compassionate care meets cutting-edge medicine. We're seeking an experienced professional to triage incoming patient calls, assess medical emergencies, and coordinate seamless care transitions. Enjoy competitive compensation, comprehensive benefits, and a supportive environment dedicated to professional growth. Apply today to make a meaningful impact in Riverside's healthcare landscape!
Responsibilities
- Assess patient calls using standardized protocols to determine urgency and priority
- Provide telephone triage for diverse patient populations across all age groups
- Collaborate with physicians and clinical staff to coordinate patient care plans
- Document encounters accurately in EHR systems while maintaining HIPAA compliance
- Oversee patient flow in emergency and urgent care settings
- Educate patients on appropriate care pathways and resources
- Participate in continuous quality improvement initiatives
Qualifications
- Active RN license in California
- Minimum 2 years ER or urgent care experience
- Valid BLS and ACLS certifications
- Proficiency in telephone triage protocols (e.g., ESI, Manchester)
- Exceptional critical thinking and communication skills
- Experience with Epic or similar EHR systems
- Ability to work efficiently in high-pressure environments