Job Description
Join our award-winning medical team in Virginia Beach as a Medical Receptionist! We're urgently seeking a compassionate professional to serve as the first point of contact for patients at our state-of-the-art facility. This critical role combines administrative excellence with patient-centered care in a fast-paced environment. Enjoy competitive compensation, comprehensive benefits, and career growth opportunities in Virginia's premier healthcare network.
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Verify insurance coverage and collect co-pays
- Schedule appointments and maintain electronic health records
- Coordinate with medical staff regarding patient flow
- Handle phone inquiries and triage urgent calls
- Process medical forms and documentation
- Maintain clean and organized reception area
Qualifications
- High school diploma or equivalent required
- Minimum 1 year medical office experience
- Proficiency in Epic EHR systems
- Strong knowledge of HIPAA regulations
- Exceptional communication and multitasking skills
- Ability to remain calm under pressure
- Basic medical terminology knowledge